Support
Something not working, or an idea for what it should do next? Get in touch.
Email: appsupport@hubcitydrone.com
I usually reply within a couple of days.
Common questions
Nobody can find my game with Nearby
iOS asks permission to find devices on the local network the first time you host or join. If that was declined, VolleySync can't see anything. Turn it back on in Settings › Privacy & Security › Local Network › VolleySync. Both phones also need Wi-Fi and Bluetooth switched on. They don't need to be on the same Wi-Fi network, or on any network at all.
The share code isn't working
Codes go through iCloud, so both phones need an internet connection. The scorekeeper also needs to be signed in to iCloud; people following along don't. Codes are six digits. If the gym has no signal, use Nearby instead. It needs no internet.
I'm not getting notifications for a team I follow
Check that the team is listed under Join a Game › Following with the bell on, that notifications are allowed in Settings › Notifications › VolleySync, and that you're signed in to iCloud. Notifications are only sent when the scorekeeper starts a match for that team with the share code on. The scorekeeper's own phone never receives its own team's notification; that's how Apple's iCloud works. Missed one? Live games from teams you follow also appear under Live now on the home screen.
The team code says "No team has that code"
Check it with whoever sent it. Some characters look alike: 6 and G, 8 and B, 5 and S, 2 and Z. Team codes never use the letters I or O or the digits 0 or 1.
I left the app and lost the game I was watching
You shouldn't. VolleySync remembers what you were following and reconnects on its own when you come back. iOS suspends apps in the background, so there's a moment while it catches up; the last score stays on screen meanwhile. If the match has ended, you'll see Final.
Where did my match go?
Finished matches are in Match History with their full box score. When a match is won, VolleySync saves it automatically a minute later if nobody taps anything. If you're signed in to iCloud, history also appears on your other devices.
How do I fix a stat I credited to the wrong player?
Open the Plays tab and tap the play. You can re-credit it to a different player, move it to the other team, or delete it. The score and box score recalculate themselves.
Can two people keep score?
Not yet. One phone hosts and controls the score; everyone else has a live read-only copy. It's on the list.
Does it work on Android?
No. VolleySync is an iPhone app.
How do I stop sharing, or remove my data?
See Your choices in the privacy policy.